The Hospital SwiftQueue, online booking service, can be accessed via computer, phone or tablet and provides you with the flexibility to book the most convenient appointment in your own time, rather than waiting to get through to a member of staff during office hours.

SwiftQueue also allows you to cancel or reschedule appointments at the click of a button.

When booking an appointment, you can either create a separate SwiftQueue account for your child or if you have one already, just add your child onto the account and book the blood test.

However, if you cannot access our online booking system then please do not worry. You can continue to call our Paediatric Outpatients team on 01708 435 289 to arrange a blood test for your child.

If you have a child under the age of 16 with a learning disability, please book an appointment over the phone by calling 01708 435 289.

Do you have a problem with an existing catheter?

You can Self Refer:

Call: 07525 313 961/0300 300 1699

Acceptance criteria:

•Mobile and not housebound.

•Living in the above boroughs.

•Have an indwelling urinary or suprapubic catheter.

•Aged 18 years and over.

And:

•Have a blocked or bypassing catheter.

•Require a routine change of their catheter (12 Weekly).

•Need advice when changing their catheter bags.

•Need any advice regarding their catheter.

At WLMC we are here and able to support you in discussing your wishes and plans with your pregnancy, including termination. If you prefer, the local service also accepts self referrals.

Click here to self refer for a Termination of Pregnancy

Termination Referral Leaflet

For free home STI screening, emergency and routine contraceptive services click here

Appointments can now be booked online at our local sexual health clinic. Please see https://bhrut.healthcareservice.online/

Access and appointments are still available by phone 020 8970 5724 between 8am and 4pm and emergency walk ins at Barking Hospital for:

• Are under 18 years of age
• Have been sexually assaulted
• Have had sexual exposure to HIV within the last three days
• Are in need of emergency contraception
• Are pregnant

For further information, visit their site at https://www.bhrhospitals.nhs.uk/sexual-health/

You can treat lots of common illnesses and injuries at home – in fact, that’s the best place for you. 

A big part of your recovery from these minor ailments like coughs and colds, grazes, minor strains and hangovers is to rest and drink plenty of fluids. You can plan ahead by stocking up on some healthcare essentials like:

• paracetamol or aspirin
• indigestion remedies
• plasters
• rehydration remedies
• a thermometer

You can find all these at your local pharmacy. Pharmacists give expert, confidential advice and treatment. There may be a very small wait but there is no need for an appointment. You can get advice about health issues and the best medicine for you.

Last year 8% of A&E visits could’ve been dealt with by a pharmacist. That means hundreds of thousands of people sat in A&E for hours when a nearby pharmacist could have seen them within minutes.

Many pharmacies also offer:

• The morning after pill, for free to eligible customers
• Allergy screening.
• Chlamydia screening.
• Medicine ‘MOTs’ – to help you use your treatments correctly.
• New medicine service – to help you understand how to use new treatments.

Follow this link to find your nearest pharmacy

The teams provide an out-of-hours service working with care professionals to advise and assist on social work matters including carrying out community risk assessments and supporting vulnerable individuals and families over the telephone.

Havering Emergency Duty Team

Contact: 01708 433 999

Open: 5pm-9am weekdays;

24 hours a day weekends and bank holidays

We would like to express our congratulations if you are pregnant and happy to be so.

Click here to arrange your antenatal / pregnancy care with the local midwives and hospital service